FREE SHIPPING ON ORDERS OVER $75

We are glad to bring our customers great value and service. That’s why we provide free shipping on orders over $75 from our warehouses in Asia and in Australia.

FAST SHIPPING Australia-Wide

We are proud to offer fast shipping services Australia-wide. However, there are some locations that we are unable to ship to. If you happen to be from one of those locations we will contact you.

LOST/MISSING PACKAGES

OMNI GOODS OUTLET is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address are correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

SHIPPING TIME

The estimated delivery time frames are:

Off season

For customers in Victoria, approximately 3-8 working days;

For customers in NSW, SA, ACT, and QLD, approximately 5-10 working days;

For customers in WA, NT, and TAS, approximately 7-14 working days.

Peak season

For customers in Victoria, approximately 8 - 13 working days;

For customers in NSW, SA, ACT, and QLD, approximately 10 - 15 working days;

For customers in WA, NT, and TAS, approximately 12 - 19 working days.

  • This doesn’t include our 1-3 day processing time.
  • All shipping times exclude clearance/customs delays

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking may not be available.

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.

For some shipping companies, it takes 1-3 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us at support@OMNIGOODSOUTLET.com and we will do our best to help you out.